Return & Refund Policy

At DEMARY, we strive to ensure you have a smooth and satisfying shopping experience.

7-Day Return Policy

We offer a 7-day return and replacement policy from the date of delivery.

To be eligible for a return:

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  The item must be unused and in its original condition
  

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  The product must be in original packaging with all tags intact
  

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  A valid proof of purchase is required
  

Non-Returnable Items

Returns will not be accepted in the following cases:

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  Products that have been used, damaged, or altered
  

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  Items returned without original packaging
  

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  Products damaged due to misuse or mishandling
  

Damaged or Defective Products

If you receive a damaged or defective item:

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  Contact us within 48 hours of delivery
  

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  Share clear photos or videos as proof
  

We will arrange a replacement or refund after verification.

Refund Process

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  Once your return is approved, refunds will be processed within 5–7 business days
  

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  Refunds will be issued to the original payment method
  

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  For Cash on Delivery orders, refund will be processed via bank transfer or UPI
  

Return Shipping

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  In case of defective or wrong product, return shipping will be covered by us
  

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  For other returns, shipping charges may apply
  

Contact Us

For any return or refund request, please contact:

📧 Email: support@demary.in

📱 WhatsApp: +91 XXXXXXXX

This version is:

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  ✅ Professional
  

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  ✅ Trust-building
  

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  ✅ Safe for Indian COD business